Payment & Cancellation Policy

Costa Rica Wildlife Tours

Cancellation Policy

We understand that unexpected situations can arise. That’s why we aim to be as flexible as possible with cancellations due to major unforeseen events.

• Cancellations made more than 10 days before the tour or service date: Fully refundable — no charges will apply.

• Cancellations made within 10 days of the scheduled start date: 100% of the total amount will be charged, unless the cancellation is due to a verified major unforeseen event (such as a medical emergency, flight cancellation, or natural disaster).

• No-shows or failure to appear at the scheduled pick-up time and location will be charged in full.

If you need to cancel due to a major unexpected event, please notify us as soon as possible. We reserve the right to request supporting documentation (e.g., a medical note or airline cancellation notice) to waive cancellation fees.

• Modifications or reductions in participants or days made within 10 days of the scheduled date are also subject to full charges unless a qualifying event is verified.

General Terms

• All prices include applicable taxes and are quoted in USD.

• Rates are subject to change until the booking is confirmed.

• Pick-up and drop-off times may vary depending on location and logistics and will be confirmed during booking.

• Clients are responsible for ensuring accurate contact details and confirming meeting logistics in advance.

Group Bookings

• Private group tours and multiday packages are available upon request.

• A minimum number of participants or minimum stay may apply for customized group services.

Payment Methods

To make your booking process smooth and secure, Costa Rica Wildlife Tours accepts:

• Credit Cards (Visa, MasterCard, American Express)

• Debit Cards

• PayPal (PayPal transaction fees may apply)

• Direct Bank Transfers